jilimo1 Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how jilimo1 ("jilimo1," "we," "us," or "our") collects, processes, stores, and protects the personal information of users ("Player," "you," or "your") who access or use the jilimo1 online gaming platform at jilimo1.org and all associated services (collectively, the "Platform").

jilimo1 is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We process your personal data only for legitimate, specified, and explicit purposes, and only to the extent necessary to deliver our services to you.

2. Personal Data We Collect

jilimo1 collects the following categories of personal data from players:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth and age verification data;
• Philippine mobile number and email address;
• Residential address (city, province, region);
• Government-issued identification numbers (e.g., PhilSys ID, passport, driver's license) collected during KYC verification.

2.2 Financial Information

• GCash or PayMaya account details (mobile number only — we do not store full wallet credentials);
• Bank account details for BPI, BDO, or Metrobank withdrawals (account name and number);
• Transaction history including deposits, withdrawals, wagers, and bonus activity;
• Source of funds declarations where required by PAGCOR regulations.

2.3 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session logs, login timestamps, and activity records;
• Game history, betting patterns, and platform interaction data;
• Cookie identifiers and similar tracking technologies (see Section 9).

2.4 Communications Data

• Records of your communications with jilimo1 customer support;
• Feedback, survey responses, and promotional opt-in preferences;
• Responsible gaming self-assessments and limit-setting requests.

3. How We Collect Your Data

jilimo1 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions;
• Automatically — through cookies, server logs, and analytics tools when you access and interact with the Platform;
• From third parties — including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and PAGCOR's regulatory systems where required by law;
• From publicly available sources — where permitted by law and necessary for fraud prevention or regulatory compliance.

4. Purpose of Processing Your Data

jilimo1 processes your personal data for the following specific, legitimate purposes:

• Account management — creating, maintaining, and securing your jilimo1 player account;
• Identity verification (KYC) — confirming your identity and age (21+) as required by PAGCOR regulations;
• Payment processing — facilitating deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers;
• Regulatory compliance — meeting our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012;
• Fraud prevention and security — detecting, investigating, and preventing fraudulent activity, cheating, and unauthorized account access;
• Customer support — responding to your queries, complaints, and responsible gaming requests;
• Responsible gaming — monitoring gaming patterns to identify at-risk behavior and administering self-exclusion, deposit limits, and cooling-off periods;
• Marketing and promotions — sending you relevant offers and updates, subject to your consent and opt-in preferences;
• Platform improvement — analyzing usage data to improve the jilimo1 Platform's performance, features, and user experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jilimo1 processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you (i.e., operating your player account and processing transactions);
• Legal obligation — processing required to comply with PAGCOR regulations, AMLA requirements, and NPC directives;
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent that you may withdraw at any time.

6. Data Sharing & Third-Party Disclosure

jilimo1 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

6.1 Regulatory Authorities

jilimo1 is required to share player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by our operating license.

6.2 Payment Service Providers

Transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors solely to facilitate deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.

6.3 Identity Verification Providers

KYC and age verification data may be shared with accredited identity verification service providers operating under data processing agreements that comply with the Data Privacy Act of 2012.

6.4 Technology & Security Partners

Platform infrastructure, fraud detection, and cybersecurity service providers may process limited technical data under strict contractual data protection obligations. These providers act as data processors on jilimo1's behalf and may not use your data for their own purposes.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of jilimo1's business assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

7. Data Retention

jilimo1 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law:

• Active account data — retained for the duration of your account's active status plus five (5) years following account closure, as required by PAGCOR and AMLA regulations;
• Transaction records — retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA record-keeping requirements;
• KYC documents — retained for five (5) years following account closure or the last transaction, whichever is later;
• Support communications — retained for three (3) years from the date of the last communication;
• Marketing preferences — retained until you withdraw consent or close your account, whichever occurs first.

Upon expiry of the applicable retention period, jilimo1 will securely delete or anonymize your personal data in accordance with NPC guidelines.

8. Data Security

jilimo1 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilimo1 Platform;
• AES-256 encryption for sensitive data stored in our databases;
• Multi-factor authentication (MFA) for player accounts and internal administrative access;
• 24/7 security monitoring, intrusion detection systems, and regular penetration testing;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Regular security training for all jilimo1 staff who handle personal data.

9. Cookies & Tracking Technologies

jilimo1 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The categories of cookies we use are:

• Strictly necessary cookies — essential for the Platform to function (e.g., session management, login state). These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and game history display options.
• Analytics cookies — collect anonymized data about how players use the Platform to help us improve performance and user experience.
• Marketing cookies — used to deliver relevant promotional content based on your interests, subject to your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilimo1 Platform. For more information on managing cookies in the Philippines, refer to the NPC's guidance on online privacy.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilimo1:

• Right to be informed — you have the right to know what personal data jilimo1 collects and how it is processed;
• Right of access — you may request a copy of the personal data jilimo1 holds about you;
• Right to rectification — you may request correction of inaccurate or incomplete personal data;
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability — you may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jilimo1's Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy. jilimo1 will respond to all verified data privacy requests within fifteen (15) business days, as required by the Data Privacy Act of 2012.

11. Minors & Age Policy

The jilimo1 Platform is strictly intended for persons aged 21 years and older, in accordance with Philippine gaming regulations. jilimo1 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to PAGCOR as required.

Parents and guardians who believe their child may have registered on the jilimo1 Platform should contact our support team immediately at [email protected].

12. Changes to This Privacy Policy

jilimo1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will notify registered players via their registered mobile number or email address and update the "Last Updated" date at the top of this page.

Your continued use of the jilimo1 Platform following notification of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact jilimo1's designated Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.